2018 South Africa Oracle User Group

This was an amazing conference from the South African User group.

I have spoken before in South Africa, the first time in 2013 there were several hundred attendees and then they went through some tough times, but the passion never left and a few people have resurrected the event. Last year was good and this year they have done it all themselves, no outsourcing, all themselves and they excelled themselves.

Wolfgang the Conference Organiser

The event kicked off with a WIT dinner. It was fantastic and it did create a lot of conversation between the 30+ women who attended. It was a dinner, a networking event but I think I would have liked men to be allowed. It was discussed and on balance decided that the conversation might not have been the same. There was a golf day as well and although it was not closed to women it was a mens' event.

WIT Dinner

The Oracle keynote talked about what it happening in South Africa, including showing this video about the Oracle School which is now 10 years old. I am very impressed with the technical school at Redwood Shores and didn't know they had one in South Africa. The stats 10 years on are very impressive.

Then there was 2 days of great content. About 160 delegates, across technology and apps and a pleasant surprise to me that apps was about 50% and shared between JDE and EBS.

My first session was on extending SaaS and the room was full. I was so pleased. I did arrive early for the event and did have to add to both this presentation and my second to update for OOW.

Amanda the President Opening the Event

My second session the following day was the chatbot session, now explaining how the new Digital Assistants work. Again a full house, including my hotel guest Sorell.

Well done everyone this was an amazing conference.

2018 SAOUG The Travel Blog

I flew out overnight from London arriving very early in Johannesburg. 

This was my first time in a 787 Dreamliner and I was not impressed. I paid myself for an upgrade to premium economy and although the space was OK the lack of restrooms in this cabin was a real letdown. In fact you had to walk all the way through economy to the very few shared facilities in the rear. The pilot said it was to be a smooth flight and then we roomily had 3 hours of 'fasten your seatbelt, no hot drinks will be served' and when we were finally OK the queues for the toilets was unbelievable. Then once we had landed the pilot informed us we had just been the first automatic landing, glad he didn't tell us in advance!

Once we arrived, I had to wait for Andy Haack to arrive as the conference was a 5 hour drive in Central Drakensberg, KwaZulu-Natal and he was going to be my driver. ( I hate driving in unknown places and I was very uneasy about SA).

Andy picked up on my nervousness and teased me a lot about it, but he was a good driver (most of the time) and it was an amazing drive for the last 2 hours as we made our way up to the mountains. We stopped overlooking a dam for lunch and had a really tasty meat curry.

When we arrived at the resort, the view that greeted up was fantastic. I had a little snooze to rest and then we met up with the organisers for dinner. But not before experiencing the first of the beautiful sunsets. South Africa is also known for its wine and it didn't disappoint!

The Sunday was a free day for me and after spending time updating my presentations whilst enjoying the resort, I noticed the staff putting out cups for tea. It turned out this was for Remembrance Day. I asked if they were having the silence at 11 and they advised there was actually a service, at their own memorial. This was run by the MOTH organisation. I am from a military family and this service was fantastic. I met lots of lovely people, with MOTHs and residents from the Tims Share part of the resort. One gentleman Sorel, asked me about the conference and asked if he could attend! Always after more attendees I was happy to invite him and he turned up to learn about chatbots. 

Sunday evening Andy and I drove uptown the national park and we did a small trail of about 5km. I was exhausted and he was in flip-flops! I love waterfalls so finding this was a real bonus. 

The first evening had a cocktail party in the exhibition area and then we all had dinner together. The second evening we had a braai or BBQ. For me it started too late and I had perhaps have enjoyed the local wine a little too much.

I tried to capture a sunset using time lapsed photography on the last night but we had a thunderstorm instead, however still happy with the video.

Sean one of the organisers gave me a lift back to the airport on Wednesday and the view if possible was even better on the way back. Sean's wife and Eric De Vos from JDE Mart were also great company. 

The flight home was an A380 and it was wonderful. Quick shower at Heathrow and into work for the day.

Not a Natural Born Speaker - some Tips

I love presenting, but I believe it is my passion for the content that delivers it, not any natural born ability.

I am very lucky I don't suffer from nerves, well not about the actual speaking, more 'will anyone be interested in what I have to say?' I have taken to bribing at overseas conferences, bring a tub of quality street and everyone wants to hear your story. In America I have the added advantage of 'a lovely English accent' - I don't do too bad.

Today I was presenting in South Africa, and half way through I could see a couple in the audience who looked lost. I looked back at the screen to see I had skipped a slide and what I was saying had no correlation to the slide being projected. Flustered, I stopped, Told the audience I had messed up and went back. They still laughed at my awful jokes, so I was happy.

I follow a number of self improvement, motivational people, one of which is Andy Bounds. in the last month he has had two blogs about Presenting with his top 10 tips for a bulletproof presentation

Part I

The tip about links resonated with me. When I am switching between slides and a demo, I add a posit to the slide to say 'demo' - so I don't forget where I am

Part 2

The top tip for me here was practice, I rarely present to my colleagues and I should do more, they will give more honest feedback. 

I thought it would be great to share them with those perhaps just starting their speaking career.

Sign up for Andy's newsletters there are lots more tips.

Then I thought I'd add a few of my own:

Make sure you have a backup on a USB stick

If there is a problem with your laptop or even more likely the connectivity with the venue AV, you may still be able to run from a USB on their equipment. I know that isn't possible if you are demoing something on your laptop, but it has been a lifesaver for me.

Also if you are using a cloud demo, include the links on the stick.

Setup your Powerpoint Slideshow in 'Browse by an individual (window mode)' 

This allows you to swap windows without coming out the presentation. I wish I had know this years ago, would have saved me lots of fiddling around in front of the audience.

Ask for feedback

Not just 'did you like it' or the conference feedback, although that is equally important. But ask someone you see later, what did they really like and was there any part they didn't understand?

Understand why you present, your USP

I'm not technical, but what I bring is an understanding of the technology to the business. I did think was one-way, but I often get technical people who attend and tell me afterwards I made them consider the business impact / considerations. There needs to be more dialogue between tech and business and I happy if I facilitate that. 

If I compared myself to great technical speakers in my area I would fail, but I am not trying to do the same thing.

And to finish with another comment from Andy:

"as Bob Monkhouse used to say, presentations are all about your ABC and XYZ – Always Be Confident, and Xamine Your Zipper!"

A busy Few Weeks Presenting............

With my trip to Oracle Open World over,  the 2nd of the two busy periods in the User Group Calendar is  upon us, (the other one being April / May).

However as this year's OOW was late it's now a jam-packed calendar for the rest of the year.

Obviously the biggest and best this time of year is UKOUG. I'm the Apps Lead again and really excited about this year. We are trying to not only cater for those looking to move to Cloud, but also those who are living in the Cloud, and just as importantly those who are happy where they are. For everyone, we hope to help them get more from their investments.

But I'm not just at UKOUG, before that I'm at the SAOUG and DOAG, and the day after UKOUG I'm off for a quick trip to India  for SANGAM.

I have spoken at SaOUG before both times in Johanesburg but this time it is in Drakensberg and  I am hoping to get a chance at the weekend to appreciate the setting.

I have spoken many times at the DOAG, and it always signals Christmas has started. The German approach to Christmas is so traditional and I love it. And how can you go wrong with a conference that serves Glühwein?


I have also been to India before for Yathra, however  I didn't enjoy the manic travel. I did promise I would be back for this one destination conference, and I am really pleased I will be there this year. 

I'll be presenting my Back to Basics on Fusion, How can you extend SaaS, Extending without Code and the Chatbot in various combinations across these. 

Very busy but it will be fun. Thank you to the ACE Program for the opportunity and to Accenture who continue to support what I do.

My EMEA Short Talk - WhichInstance?

My contribution to the EMEA ACEs Short Talks is a very old story and could be about the time I stopped being Technical.

We are taking almost 20 years ago when I was an E Business Suite Support manager in Fujitsu.

A customer had a problem where one off payments were not generating cheques (that is the correct English spelling of check).

Despite raising a TAR (the old word for SR, a Technical Assistance Request) with Oracle, we had not found the answer.  

I was unable to replicate in the test system so the DBA created me a clone so I could play investigate in the system safely.

I dialled in (yep the story is that old), which connected me to the live instance which resided on sequent1 (sequent used to be Oracle hardware of choice). Then I had to 'telnet' to sequent 2 where the clone was hosted.

I worked on the problem for many hours and then had a breakthrough, the error was in a setting in a profile option (as far as I remember, the error is not really important to the story).

I created a new file with a one off payment and ran it through the system from start to finish. Brilliant it all worked. I disconnected and went off to bed believing I had great news to share with the customer Monday morning.

Not quite what happened though, the customer rang me to say I had successfully tested their fraud procedure and they had found the payment I had made myself and the cheque had been destroyed and not posted.

I was horrified, I had created a cheque or myself in Production!!!!!!!

What happened was I had dialled into sequent1 but failed to telnet successfully to sequet2. I didn't realise because as the DBA had not renamed the clone (why did he need to, they were on separate machines?).

So I wasn't in the clones Live, I was in the 'live' live. I had fixed the problem and generated a one off payment to myself. 

I was begging to panic as to what this would result in. A complaint or even loosing my job, but the customer laughed and said it was  obviously a well intentioned error. If I was really going to defraud them I would have made the payment for more than £100!

2018 OOW - EMEA ACEs Short Talks

I blogged about this year's planned session before OOW.

We had a great crowd and the laughter was infectious. 

Michelle Malcher was our timekeeper and did very well, most people were so scared of going over their 4 minutes they finished early, in fact all people except Simon Haslam who went for a double slot.

At the end Michelle claimed EMEA credentials as she used to work in Germany and closed the session we her own thoughts. I was expecting another mistake example but Michelle talked about the importance of teaching people, especially the next generation that we all make mistakes and we learn from them.

This year I asked all the speakers to blog about their mistakes, and that includes me. I will add the links as they post them. Prize for first one posted goes to Lonneke.

Tim Hall - Production Gone
Julian Dontcheff - Sunday
Christian Trieb - Deleteddatabasebackup
Lonneke Dikmans - Reuse
Simon Haslam  - Paste
Gurcan Orhan - AutoCommitDeletes
Ami Aharonovich - Decisions
Kiran Taylor - Truncate
Alex Nuijten - TableConstraints 
Debra Lilley - WhichInstance?

This is one of my favourite parts of OOW, it talks a lot to get it set up, but it is fun and educational. Please consider me for 2019.

Return to main 2018 OOW page

2018 OOW - Final Thoughts

I thought it was a great OOW. It seemed more joined up in the messages, across their entire portfolio.

I did think it was smaller but that its not a bad thing.

I loved Larry, he seemed less scripted than in recent years, it was Larry at his best. 

All parts of the conference, sessions, exhibitions, CodeOne, all were closer together and enabled delegates to move more easily between them.

I have a folder full of things to follow up on, and a brain full of content to process.

There is lots of commentary on the event but here are those from my favourite analysts at diginomica. 

And make up your own mind with the on demand content.

Return to main 2018 OOW page