Monday, 28 November 2011

EBS Extended Support

If you subscribe to UKOUG e Bulletin you would have read that Oracle have extended the payment waiver for Extended Support on EBS.

"The Extended Support fees for EBS 11i10 will be waived for the entire 3 year period of Extended Support, December 2010 – November 2013.  This is a two-year extension to the initial waiver that was set to expire the end of this month, December 2010-November 2011."

I asked for this in a post back in May and I am not arrogant enough to think I am responsible but they have listened to all those who have commented.

In my original post I was worried about the number of people who said they had been waiting to see Fusion Apps before they made their decision, and I didn't think they should be penalised because it wasn't available for them to compare. So now we have Fusion Applications on General Availability and the Extended Support waived. Everyone must now decide what they are going to do.

There is a third issue, after support cost, and availability, there is the big issue around the upgrade path. Oracle have always said that there would be an upgrade path from the latest two releases which at the time was 11.5.10 and 12.0, but now we also have 12.1 so there is only a path from 12.0 onwards. Is this fair, well I am not sure, in most cases I see the move to Fusion Apps as a replacement is not the best thing for an organisation, especially one who has not already moved to R12, so not having the option is not a problem. As a user group leader I don't want to fight for something that isn't really an issue. However we do not know how many people would like to do it so the Product Development Committee I run at the IOUC will be asking people to tell us if they do need an upgrade path.

I think a lot of people will take Fusion but in small steps, taking the co-existence route, after perhaps adopting some technology first, over time. 

It is a really exciting time for me, talking specifics with users and my customers. In another post I talked about speaking at another Oracle Applications Day which was this week just gone. And I have recently returned from the OTN Asia Trip.
 It is also very exciting to talk to customers who are on their journey to Fusion Apps.

And as Oracle said at the event last week, "If you need to know more then go to UKOUG", if you cant join us next week in Birmingham then make sure you engage with your user group and keep up with the news.

Note: at this time the waiver is for EBS only.


Pete M said...

Thanks Debra - good to know. Am I right in thinking that this is a cost saving only and that support end dates have not changed?
Cheers, Pete

Debra Lilley said...

yes you are right, there is no change to support dates